Troubleshooting problems encountered in BigBlueButton

BigBlueButton is an HTML5-based video conferencing tool that runs directly on the browser without the need to download an external client application.

If you are encountering problems when using BigBlueButton, you may check their community support page at to exchange information  with other BBB users from all over the world.


BigBlueButton is a third-party application that comes integrated with the basic CerebroLMS installation. For BBB concerns, please visit the link above.

If you are a school administrator, and would like to upgrade to a better BigBlueButton experience, contact your CerebroLMS account manager to request for a quotation that fits your needs.